Error: "Your Selection Contains Only 0 Records" When Presorting
If you are getting an error message when presorting that states, "Warning! Your selection contains only 0 records!", check the following items.
- Make sure you have enough valid records to presort.
- From the Select menu, choose Show>Deliverable.
- A count will display at the bottom of the screen. You need over 200 valid records for Standard Class and over 500 valid records for First Class.
- The ZIP field must be 10 characters wide in order to fit the zip and the +4.
- From the Edit menu, choose Fields.
- Click on the ZIP field and change the width to 10.
- Click OK, then click Yes when prompted to make structure changes permanent.
- Re-validate the list.
- Make sure you have Validated your records and added the status information.
- From the Special menu, choose Validate Records.
- Check the box, 'Record Status' under Output.
- Click Validate.
- Make sure the Status information is in a field named Status_.
- From the Edit menu, choose Fields.
- Scroll through and make sure you have a field named Status_.
- If the field is named something else, such as status without the underscore, click on it and change the name.
- Click OK, then click Yes to make structure changes permanent.