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Tech Notes

The Default Search Engine Database is Missing or Damaged

If you receive the error: "The default search database is damaged or missing" while you're in the Search Editor, then follow these instructions to fix the error:

  1. Exit AccuZIP6.
  2. Download the searches.zip file and extract it into the C:\Program Files\AccuZIP6 5.0\Searches folder, replacing the existing files of the same name.
  3. Launch AccuZIP6 and try using the search editor again.

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I have been working in pretty much all areas of senior-level IT and Data Processing for many years and have had countless hours of experience engaging with customer support. I’ve never had better support than what I receive from Accuzip! Seriously, any time I call, email, or go to the online chat, someone responds in less than a minute, is always very patient and pleasant, and resolves my issue quickly. Aside from just fixing the problem, your support team always takes the time to explain what the problem was and how to prevent it. It is very refreshing and encouraging to see that real support still exists. Thanks to the Accuzip Team!  I look forward to many more years of engagement with your Team.
M.M., Scottsdale, AZ