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Tech Notes

AccuZIP6 not displaying Duplicate records when there are duplicates

If your AccuZIP6 is not displaying duplicates when running the duplicate search when there are known duplicates, this could be caused from either not having a default printer installed or the default paper size is not set to 8.5x11.

This will work if you are receiving the message that there are no duplicates in the database or if the duplicate window pops up yet the window is empty.

Solution:
Navigate to the Printers and Faxes area on your computer.
Add an HP printer as the default printer (any HP laser printer will do)
Rerun the duplicate search.

AccuZIP6 should now display all the duplicates in the database.

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Would you please pass along to the rest of the AccuZIP team how refreshing it is to have great support? I was an Accuzip customer for several years and left almost 2 years ago thinking the grass was greener on the Bulk Mailer side of the fence. BOY WAS I WRONG! It was one of the worse decisions I made in a long time and actually switched back before my subscription was up with them, paying for an entire year of their software without using it. Eric welcomed me back, and your team got us up and running in no time. The tech support with BCC which gobbled up Bulk Mailer was horrid at best. Very sterile and no personalities or willingness to help at all when you actually were able to talk with someone.
C.H., Sandusky, OH