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Tech Notes

Error Connecting to Server - How to close the Monitor NCOALink window

If you receive an Error Connecting to Server message in the Monitor NCOALink window of AccuZIP6, follow these directions to close the monitor and resume using AccuZIP6:

  1. Browse to C:\Program Files (x86)\AccuZIP6 5.0\iNcoalink
  2. In this folder, you will see folders and loose files (with extensions  .ckd, .cks and .dat ). Delete the loose files.
  3. If the monitor is still running after deleting these files, exit the AccuZIP6 program, then relaunch AccuZIP6.

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We have been using the AccuZIP software for over seven years now. I believe that being an AccuZIP customer is one of the reasons for our success. Every time a question has arose, AccuZIP answered it completely and competently. When the post office did not have an answer for us AccuZIP did. If there was ever any conflicting info between the Post Office and AccuZIP, our AccuZIP customer service rep was always correct. We have experienced only excellent customer service. Let me make that clear not good customer service, excellent customer service.
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