Error Connecting to Server - How to close the Monitor NCOALink window

If you receive an Error Connecting to Server message in the Monitor NCOALink window of AccuZIP6, follow these directions to close the monitor and resume using AccuZIP6:

Browse to C:\Program Files (x86)\AccuZIP6 5.0\iNcoalink
In this folder, you will see folders and loose files (with extensions .ckd, .cks and .dat ). Delete the loose files.
If the monitor is still running after deleting these files, exit the AccuZIP6 program, then relaunch AccuZIP6.

« Back to Tech Notes

New to the
Mailing
Industry?
More Info

Professional Services
More Info

AccuZIP’s Professional Services Team has been a great resource for helping me launch Informed Delivery campaigns for my clients. I am a small direct mail marketing agency specializing in helping my clients find and retain new customers with direct mail. Informed Delivery is the best thing the post office has come up with in my 30+ years in the business. However, just like everything else with the post office, they don't make it easy. AccuZIP has made doing these digital campaigns very simple. I have analyzed campaign results and found the price per click through to the client's website less than an Adword campaign. I am looking forward to working with AccuZIP and their entire Professional Services Team with more clients and campaigns.

S.R., Raleigh, NC